Our community

letgo makes it easier than ever to find great deals in your neighborhood, but we can’t do it alone. Every deal requires trust. Accurately and fairly represent yourself and the items you’re buying or selling on letgo. Attempts to deceive or defraud users are not tolerated.

Prohibited conduct:

• Attempts to lure users off of letgo to other services are prohibited
• Negotiate prices in good faith, and don’t list items at a price at which you don’t intend to sell
• You may not circumvent our anti-spam and anti-fraud efforts (this includes multiple postings of the same item)
• All items for sale should include photos that are clear, well-lit, and accurately represent what you’re selling

We built a community around letting go of old stuff, but we think it’s important to hang onto the values you learned as a kid. We’re talking about the basics: treat others as you’d like to be treated and do what you say you will. Remember, most of the people you talk to on letgo are your neighbors.

Prohibited conduct:

• Messages that are intended to harass, intimidate, threaten, or demean another user
• Items that promote or support hate groups
• Items that depict or glorify violence
• Racial slurs

You must rightfully own anything you intend to sell on letgo. We have a zero tolerance policy for stolen goods. Remember, violating someone else’s intellectual property is a form of theft. This means counterfeit goods or replicas that are being sold without permission from the rightful owner aren’t allowed.

Prohibited items include:

• Counterfeit goods
• Replicas that are sold without consent from the trademark owner
• Stocks and other securities, as well as other non-transferable items
• Stolen goods
• Hacking tools
• Vehicles where you are not the titleholder

• Postings or messages that are defamatory, libelous, fraudulent or otherwise violate the law.
• Postings or messages that violate right of publicity or privacy.
• Posting or transmitting any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file or program that’s or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment (each, a “Virus”).
• Using letgo for any purpose that’s fraudulent or unlawful.
• Harvesting or collecting information about our users or directing our users to external websites or apps to harvest or collect their information.
• Interfering with or disrupting the operation of letgo or our servers or networks.
• Restricting or inhibiting any other person from using letgo.
• Reproducing, modifying, distributing or otherwise exploiting any portion of letgo except as authorized by us.
• Reverse engineering, decompiling or disassembling any portion of letgo.
• Systematically downloading our content.
• Unless you’re a public search engine, using any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather our content.
• Asking a prospective buyer or renter questions about their sex, race, religion, sexual orientation, gender, or family status.